FAQ's
How do you ensure projects are completed on time and within budget?
We know your commercial projects will likely have strict timelines and budgetary constraints. That’s why careful planning is key.
We start with a site visit to establish your needs and goals, your budget and deadline. This allows us to identify any red flags or issues that need to be addressed so we can then prepare a bespoke solution and keep you updated throughout the process.
We don’t muck about – we solve problems swiftly and stick to a tight schedule to get the job done.
How do you coordinate with various stakeholders on a construction project?
Effective communication and collaboration with owners, architects, engineers, subcontractors, and vendors is crucial.
We’ve been in the business for many years and have developed strong working relationships in that time. A key to our success is open communication and responsiveness to ensure we’re all on the same page with the same goal.
How do you ensure quality control and safety compliance on the job site?
We understand the environment in which we work. Quality and safety are the two most important and critical elements of any job. We have strict protocols and procedures in place that have a proven track record for both quality control measures and work health and safety.
Our pre-qualification as CM3 Certified Contractors means that we undergo vigorous assessments each year ensuring that we keep up to date with safety requirements, expectations and ongoing reporting as well as licensing and qualifications.
How do you handle changes or unexpected issues during the project?
Unforeseen circumstances are common in construction projects. The key to successfully mitigate these is planning, responsiveness and communication.
We understand the impact an unexpected issue can cause to the budget and timelines on a project. Our approach to these types of setbacks is swift, with immediate investigation and assessment, with solutions in hand.
What is your approach to sustainability and energy efficiency?
We pride ourselves on taking a clean approach to how we manage sustainability throughout our company as a whole and not just the construction works.
To stay on top of our commitment to our customers we:
- Source materials from reputable suppliers who provide assurances and have a track record.
- Work with designers and manufacturers who specify and source responsibly.
- Recycle all our waste and receive reports documenting where and how the waste products have been processed.
- Recycle all our steel, timber and other recyclable products directly to recyclers.
- Keep and manage an environmental management plan.
- Source our electricity from renewable sources.
How much does a commercial fit-out cost?
The cost of a commercial fit-out depends on the size of your space, its current condition and the work needed. Your choice of finishes, changes to services such as electrical or air conditioning, and any after-hours work will also affect the price. We’ll assess your site and provide an itemised quote so you can see what’s included.
How long does a commercial fit-out take?
A smaller commercial fit-out may take a few weeks, while a larger or more complex project can take several months. Approvals, material lead times and access to the site all affect the schedule. We’ll plan these with you early, including how the work needs to fit around your business.
What is the difference between a commercial fit-out and a refurbishment?
A commercial fit-out turns an empty or stripped-back space into somewhere ready to use. A refurbishment updates a space that’s already fitted out, whether that means refreshing the finishes or changing the layout. We carry out both, depending on what your premises need.
Can you complete commercial construction while our business remains open?
In many cases, yes. We regularly carry out commercial construction in buildings where businesses are still operating. Depending on the work, we can complete it in stages, schedule disruptive jobs outside trading hours and use temporary hoardings to separate work areas. We’ll plan access and safety with you to help keep disruption to staff and customers to a minimum.
Do I need council or building approval for a commercial fit-out?
You may need council or building approval for a commercial fit-out, depending on your location and the changes you’re making. Your landlord or building manager may also need to approve the work. We’ll work with your consultants and certifier to help establish what’s needed and coordinate the supporting paperwork.
Can BSG manage my commercial project from start to finish?
Yes. We can manage your commercial project from the first site assessment through to design coordination, pricing, construction, handover and aftercare. We organise the trades and suppliers and coordinate safety, compliance and any work that needs to happen in stages. You’ll have one point of contact throughout, so you know who to speak to as the project progresses.
What information do you need to quote a commercial construction or fit-out project?
To quote your commercial construction or fit-out project, we’ll need the site address, an outline of the work and your preferred completion date. Share any plans or drawings you have, along with landlord requirements and details of how your business uses the space. A site visit may also be needed to check its condition, services and access before we finalise the quote.
Can you provide a quote if my design isn't finished yet?
Yes, you don’t need a finished design to start the conversation. We can review your site, discuss what you want to achieve and help put together an initial budget. As the design develops and the details are agreed, we’ll refine the pricing so it reflects the work involved.